IDA Training Academy Enrolments now open for 2023

Register before 31 January 2023 and qualify for a 10% discount, if you register for the full qualification.

All our courses are accredited and you earn real credits for your hard work.

Bursaries are available for deserving students.
On-the job training for students doing the full qualification.

We have a large selection of courses to choose from.

Click here to qualify for a 10% discount

Who Are We?

The IDA Training Academy has its genesis in the IDA Law firm. Started in 2010 by entrepreneurs and attorneys-at-law Wahid Ismail and Atish Dahya, Ismail & Dahya Attorneys offers a range of comprehensive legal solutions.

They specialise in credit solutions and more specifically debt collection, as well as commercial, civil and labour law. They also offer integrated business process outsourcing (BPO) and property management solutions.

So what has this got to do with training?

Fair question. The two directors decided to channel their passion for youth development into a fully fledged training academy. Rather than “winging it” they reached out to the experts in learning and development and brought on board Bajith Panday from Eduskills, an accredited company since 2007.

Together these three partners will blaze a trail for youth development in the contact centre industry.

Click Here to view our FETC Contact Centre Qualification
Click Here to view our Skills Programmes

Why Choose IDA Training Academy?

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“Train people well enough so they can leave, treat them well enough, so they don’t want to”.
(Richard Branson)

Deeply rooted in our philosophy is the abiding belief that human beings are our greatest asset. Our training philosophy is therefore grounded in this philosophy.

If you choose us you will be choosing an accredited provider who goes beyond the conventional portfolios of evidence to actually developing the person as a whole within a real call centre environment.

This means that after our learners graduate we will offer them a minimum period of on the job training in our own call centre.

Our Value Add

There are many accredited training providers out there but not many who can combine knowledge, practical and on the job training as well as we can.

Our state of the art training facilities in Boksburg as well as our SMART call centre enables us to provide bespoke solutions to our corporate clients and to our learners.

Services Seta
QCTO

Our Call Centre Clients (IDA)

FNB
Standard Bank
Nedbank
City of Johannesburg
City of Ekurhuleni
Ekurhuleni West College
UNISA
WRSETA
Road Traffic Management Corporation

Our Training Clients (EDUSKILLS)

Small Enterprise Development Agency(SEDA)
National Business Initiative(NBI)
Harambee Youth Accelerator
Catholic Institute of Education
British Council
Swiss-South African Co-operation Initiative(SSACI)
National Youth Development Agency

 

Our Vision
Our vision is for a thriving South Africa where all its people especially its youth are equipped with the knowledge, skills and values to contribute meaningfully to a brighter future for all.
Our Mission
We will use an eclectic mix of world class learning and development strategies to equip our youth with the attitude, skills and values to take their rightful place in the socio-economic fabric of South Africa.
Our Objectives and Values
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Use education and training to unleash the true potential of all people.
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Maintain integrity, honesty and respect in all that we do.
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Ensure quality is embedded in the culture of our organisation.
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Utilise a customer centric approach to give our clients the best possible service.
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Treat our learners with respect and provide them with a world class learning experience.
IDA Training Academy logo
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Work in partnership with like- minded organisations to provide sustainable solutions for our youth.
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Catapult our youth into the 4th Industrial Revolution using a variety of blended learning approaches.

STAY HOME AND STAY SAFE. For more information and support on COVID-19 please visit www.sacoronavirus.co.za